Tire Villa

For questions about your order or service, our team is here to help.

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support@tirevilla.com

If your tires arrive defective, damaged, or in the wrong size, we'll make it right.

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• Returns accepted within 30 days of delivery

• Tires must be unused and in original condition

• Contact us before returning — we'll provide instructions and confirm eligibility

• Return shipping is covered by Tire Villa for defective or incorrect items

Approved refunds are issued to your original payment method within 5–10 business days.

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If you believe a charge is incorrect or you're unhappy with the service performed by one of our partner shops, contact us first — we'll work with you and the shop directly to resolve it before any formal dispute is needed.

Plans change - that's fine.

•  More than 24 hours before your appointment: free cancellation or rescheduling. You'll get a full refund, or your card hold is released if you haven't been charged yet.

• Within 24 hours of your appointment: your tires may already be on their way, so you'll be refunded minus a $49.99 late cancellation fee.

• No-shows: if the technician arrives and can't complete the service (vehicle not present, not accessible, or wheel lock key missing), a $49.99 service call fee applies.

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To cancel or reschedule, email support@tirevilla.com.

Tire Villa currently operates within California, USA. We do not ship internationally or offer service outside our supported service areas.

Tire Villa is not currently running any promotions. Terms and conditions for future promotional offers will be posted here at the time they go live.